Although this should not be technically possible, many of my auctions now appear twice. If I try to end a duplicate auction, the system blocks it on the assumption that I am trying to start a duplicate auction first, even though my intention is the opposite. How can I delete the duplicates to protect the buyers?
Thanks in advance for any helpful support!
Berlin-coins كتب:منذ 4 شهورAlthough this should not be technically possible, many of my auctions now appear twice. If I try to end a duplicate auction, the system blocks it on the assumption that I am trying to start a duplicate auction first, even though my intention is the opposite. How can I delete the duplicates to protect the buyers?
Thanks in advance for any helpful support!
Earlier it was possible to list multiple same items in same condition on the marketplace. Some time ago it was fixed. If you still have remaining duplicate listings you are welcome to close them as described in the last paragraph of this help page. If you have any issues with closing your listings, please, read how to report a bug and follow the instructions there so we could clarify the issue and help you faster.
Thank you very much for the quick reply. I did not add the items myself, but in the last few weeks there was an independent duplication of about 200 coins. I had seen the suggested way, but didn't dare because the wording in German doesn't sound like ‘close one auction’, but like ‘close all auctions’. Now I tried it out and it works. Thanks again.