[FIXED] Annual Subscription problem

[Stennis-Johnson]

The credit card I used for annual renewal subscriptions expired and I was given a new card. As a result, my automatic renewal was not made because the credit card number on PayPal was no longer valid. I submitted payment to Colnect with my updated (new) credit card and was charged $122.41 US. I then updated PayPal with my current credit card number. Colnect then charged me $99.88 US. I suppose this was done because of the recurring payment system from Colnect. I would like a refund of the $122.41 US.

Please contact me privately about this matter if you need to do so.

[Skyforger]

The credit card I used for annual renewal subscriptions expired and I was given a new card. As a result, my automatic renewal was not made because the credit card number on PayPal was no longer valid. I submitted payment to Colnect with my updated (new) credit card and was charged $122.41 US. I then updated PayPal with my current credit card number. Colnect then charged me $99.88 US. I suppose this was done because of the recurring payment system from Colnect. I would like a refund of the $122.41 US.

Please contact me privately about this matter if you need to do so.

Thank you for supporting Colnect by being a premium member. We'll take care of your request.

[Stennis-Johnson]

Please let me know when and how the problem has been corrected.

Much obliged,

Stennis

[Skyforger]

Please let me know when and how the problem has been corrected.

Much obliged,

Stennis

Thanks for supporting Colnect a s a premium member. We've now refunded and cancelled the duplicate premium subscription you've created in EUR and kept the old USD subscription ($108.88 US)

[Stennis-Johnson]

You folks are superior !! Thanks for the very rapid response and solution !!